Returns & Exchanges
Refined guidance for managing your purchases with care. Our boutique ensures smooth, curated exchanges and returns for your cherished accessories.
Learn MoreHow We Handle Returns & Exchanges
At Modora, we approach returns and exchanges with the same care as our curated collections. Items eligible for return can be exchanged or refunded within 30 days of delivery. All returns are processed within 3–5 business days, ensuring your experience is seamless and refined.
Eligibility
Products must be unworn, undamaged, and in original packaging to qualify for return or exchange.
Process
Contact our client care team via email or phone to initiate a return. You will receive detailed instructions for shipment and tracking.
Refunds
Refunds are issued to the original payment method within 3–5 business days of receiving the returned item.
Exchanges
Exchanges for alternate sizes, styles, or items are facilitated promptly, subject to stock availability.
Assistance
For personalized guidance, reach out to our support team. We ensure each exchange or return is handled with boutique-level care.